Shipping policy

Shipping Policy

Last updated: May, 2026

Thank you for shopping with Cream & Co. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During high-volume periods, processing times may be slightly delayed.

If there is a significant delay with your order, we will contact you using the email address provided at checkout.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

  • Express Shipping: 1–2 business days

Delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other unforeseen circumstances.

Domestic Shipping

We currently ship within the US.

International Shipping

We currently do not offer international shipping.

If international shipping is available:

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Delivery times may vary depending on customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at peerlesslogistics314@gmail.com.

Lost, Stolen, or Damaged Packages

Cream & Co. is not responsible for lost, stolen, or damaged packages after they have been marked as delivered by the carrier.

If your package arrives damaged, please contact us within 5 days of delivery with photos of the packaging and items.

Shipping Restrictions

We reserve the right to restrict shipping to certain locations or refuse shipments at our discretion.

Delays Beyond Our Control

We are not liable for shipping delays caused by:

  • Weather conditions

  • Carrier disruptions

  • Customs delays

  • Natural disasters

  • Incorrect address information

  • Other events outside our control

Contact Us

If you have questions about this Shipping Policy, please contact us:

Cream & Co.
Email: peerlesslogistics314@gmail.com
Phone: (314) 643-9260
Website: ruleevrything.myshopify.com